1. Information We Collect
We collect information necessary to provide and improve the KnoMi experience.
1.1 Information You Provide
- Name and profile details
- Phone number or email address
- Profile photos
- Interests or preferences you choose to share (for example, categories you like)
- Responses to curated prompts
- Messages exchanged within the App
1.2 Automatically Collected Information
- Device information (device type, operating system)
- App usage data and performance logs
- Log information
- IP address (used for security and fraud prevention)
1.3 Verification Information
To maintain trust and safety, we may collect phone verification data or related authentication details.
2. How We Use Your Information
We use your information to:
- Provide and operate the App
- Enable user discovery and connections
- Facilitate conversations and prompt interactions
- Improve features and user experience
- Ensure safety and prevent abuse
- Communicate important updates
- Comply with legal obligations
We do not sell your personal information.
4. Data Storage & Security
We implement reasonable technical and organisational safeguards to protect your data against unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no system can guarantee absolute security.
5. Data Retention
We retain your information:
- For as long as your account remains active
- As necessary to comply with legal obligations
- To resolve disputes and enforce agreements
You may request deletion of your account at any time.
6. Your Rights
Depending on your location (including South Africa under POPIA or regions governed by GDPR), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise your rights, contact us at: admin@knomi.co.za
7. Children’s Privacy
KnoMi is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that such data has been collected, it will be deleted promptly.
8. Third-Party Services
The App may use third-party services for hosting, analytics, or payment processing. These services operate under their own privacy policies.
We encourage users to review those policies where applicable.
9. International Data Transfers
Your information may be processed in countries outside your place of residence. By using the App, you consent to such transfers in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website with an updated effective date.
Continued use of the App after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your data:
KnoMi (Pty) Ltd
Email: admin@knomi.co.za